I ordered on line the dies for a cute stamp that I had bought at a craft fair. I didn't only received the dies but some free items as an apology for being late shipping the order out due to computer issues.
I was shocked with the company's generosity. I didn't expect the free items because the delay was not a big deal. That showed me that this company has amazing customer service. I definitely recommend them to any crafter and already told my friends about them. Thank you Katia!