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Shipping & Handling

  • We typically ship on Mondays/Wednesdays/Fridays and process orders within 2-4 business days, while we work hard to ship as fast as possible, we sometimes need extra days especially during sales and new releases.
  • Please note when you receive a shipping notice it means your order has left our studio and is on its way to you.
  • FREE shipping within Canada on orders over $100.00 with Canada Post Air Small Packet - With Tracking
  • FREE USA shipping on orders over $150.00 with Canada Post USA Air Small Packet - With Tracking
  • FREE Worldwide shipping on orders over $150.00 with Canada Post Air Small Packet. Depending on your country tracking information might not be available.
  • All packages will be sent by Canada Post Regular Parcel within Canada, Canada Post  Tracked Air USA to the US, and Canada Post International Small Packages Air (NO TRACKING) for the rest of the world.
  • For your convenience we use calculated at check out shipping options. It provides the best available rates.
  • We are no longer offer budget friendly shipping rates without tracking to USA.
  • To keep International (Outside Canada/USA) shipping costs low we offer SHIP AT YOUR OWN RISK shipping rates without tracking information, if you'd like to get shipping with tracking please select shipping with "tracked" option.
  Shipping times can vary:
  •     Canada - can take between 5 to 9 business days.
  •     USA - can take between 6 to 14 business days.
  •     International - delivery times vary greatly by country and can take up to eight weeks.
  • We are unable to guarantee deliveries times as they are beyond our control.
  • It is important you check the customs policies for your country in order to avoid unexpected charges.
  • All international packages will be marked as commercial merchandise at the value you paid for the items. You are responsible for any applicable duty or taxes that may be related to the delivery of your purchase.
  • Studio Katia is not responsible for the package once it has been shipped.
  • All shipping prices are in CAD currency.
  • Ship at your own risk. We do not cover lost, missing, or stolen packages. All tracked parcels have up to $100 CAD insurance if you require additional insurance please contact us for a quote.

Please note our international shipping has changed. As of 2018 we now ship to select countries.

Australia, Austria, Bahamas, Belgium, Croatia, Denmark, Finland, France, Germany, Greece, India, Indonesia, Ireland, Israel, Italy, Japan, Luxembourg, Malta, Netherlands, Norway, Philippines, Poland, Singapore, Spain, Sweden, Switzerland, Turks and Caicos, UAE, USA, UK

If your country is not listed please email us with for shipping quote or visit one of our online retailers, Simon Says Stamp and Ellen Hutson LLC.

*Subject to change without notice.

Studio Katia uses Canada Post and its trusted shipping partners to ship all parcels worldwide. Studio Katia is not responsible for any parcels that are lost or damaged by Canada Post once the parcel has left our studio.